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Zoom’s Security Issues Show The Perils Of Being Forced To Expand Too Quickly

What’s happening? Investment banks including JPMorgan, BNP Paribas, Citigroup and Deutsche Bank have either ordered staff to use alternative video conferencing tools to Zoom or banned its use entirely because of security concerns. One insider spoke of fears about regulatory issues if a market-sensitive call found its way on to social media. A Zoom spokesperson said many global financial institutions continued to use its video conferencing solution. 

Why does this matter? Perhaps some of Zoom’s cybersecurity issues can be attributed to a rapid uptick in adoption, with the Covid-19 pandemic forcing more people to work remotely.
 
There have been a myriad of cyber issues with the video conferencing platform, ranging from “Zoombombings” where uninvited attendees gatecrash virtual meetings, to bugs allowing bad actors to record calls. A reasonably comprehensive list of security issues can be found here.
 
Zoom has responded by upping its bug bounty programme in a bid to identify flaws with greater speed. The firm also says it will bring in additional security experts. Still, according to one survey, 35% of users fear data leaks when using the software.
 
The firm, however, isn’t the only organisation grappling with rapid growth in demand amid the coronavirus outbreak. Reports have indicated, for example, that PC vendors are struggling to meet consumer demand in Europe. This situation has been worsened by supply chains that have been impacted by the pandemic.
 
Outside of the digital world, booksellers and meat companies are also reporting difficulties keeping up with a strong desire for their products combined with logistical issues brought on by the virus.
 
Lateral thought from Curation – We’ve previously mentioned how Zoom could be vulnerable if technology’s biggest players went big on video conferencing.
 
It would appear there are some efforts being made here. Facebook, for example, recently announced the introduction of Messenger Meeting Rooms where up to 50 people can video conference for free for an unlimited time.
 
Further reading:
 
Video conferencing firms offer discounts amid Covid-19 outbreak, Curation
Zoom security issues, CNET

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